Privacy Policy

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At Audacity IT Solutions, we take your privacy seriously. Protecting your personal information and ensuring transparency in how we use it is a responsibility we embrace with the utmost care. This Privacy Policy outlines what data we collect, how it is used, and the steps we take to safeguard it. By using our website, services, or digital products, you consent to the practices described below.

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Information We Collect

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To deliver better services and experiences, we may collect the following types of information:

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• Personal Information: Name, email address, phone number, company name, and any other details you provide voluntarily through forms, sign-ups, or project inquiries.
• Technical Information: IP address, browser type, operating system, device details, and general location data to ensure smooth functionality and security.
• Usage Data: Interactions with our website, pages visited, time spent, and actions taken to help us analyze performance and improve services.
• Communications Data: Records of inquiries, support tickets, or conversations exchanged with our team for customer support purposes.
• Personal Information: Name, email address, phone number, company name, and any other details you provide voluntarily through forms, sign-ups, or project inquiries.

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How We Use Your Information

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We collect and process your information strictly for business-related purposes, which include:

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• Delivering, managing, and improving our services and digital solutions.
• Personalizing your experience and ensuring relevant, user-friendly content.
• Responding promptly to project inquiries, support requests, and customer feedback.
• Sending you service-related updates, newsletters, or promotional offers (only if you opt-in).
• Conducting research and internal analytics to improve our solutions, website, and customer support.
• Ensuring compliance with legal, regulatory, and contractual obligations.

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Data Sharing & Security

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We respect your trust and do not sell, rent, or trade your personal information to third parties. However, information may be shared with:

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• Trusted Service Providers: Partners who help us operate our website, manage projects, or deliver services (e.g., hosting, analytics, payment gateways).
• Legal Authorities: If required by law, regulation, or to protect our rights and safety.

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To ensure your data is safe, we adopt industry-standard practices including encryption, secure servers, and regular monitoring against unauthorized access.

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Cookies & Tracking Technologies

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Our website uses cookies and similar technologies to:

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• Enhance your browsing experience.
• Remember preferences and settings.
• Analyze traffic and website performance.
• Provide relevant content and advertisements.

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You may disable cookies in your browser settings at any time, but please note some features of our website may not function properly without them.

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Third-Party Services

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Our services may link to or integrate with third-party tools such as analytics providers, social media platforms, or payment processors. These third parties may collect and process your data in line with their own policies. We recommend reviewing their privacy policies for better understanding.

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Your Rights

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As a valued user, you retain the right to:

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• Access the personal information we hold about you.
• Request corrections or updates to ensure accuracy.
• Request deletion of your personal data, where applicable.
• Withdraw consent for marketing communications or cookie usage.
• Raise concerns or complaints about how your data is processed.

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To exercise these rights, please contact us directly.

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Policy Updates

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Audacity IT Solutions may revise this Privacy Policy from time to time to reflect new services, legal requirements, or changes in business operations. Any updates will be published on this page with a new “last updated” date. We encourage you to review this page periodically to stay informed about how we protect your data.

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Contact Us

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We welcome your questions, concerns, or feedback about this Privacy Policy. Please reach out to us at:

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• Email: founders@audacityit.com
• Address: Surrey, BC V3T 0K2, Canada